One of Mares’ recommendations on sales to women is to greet their children and show them an area to color or play to keep them occupied while their mother shops.Melissa D’Souza Katie Mares, book author and automotive industry veteran, recalls a time about five years ago when she confidently embarked on a car-shopping journey without…

In a year-over-year comparison, nearly 20% of survey respondents said they experienced a nonworking public charger, just a 1% improvement over last year. Pexels/Kindel Media While consumers consistently cite lack of adequate public electric-vehicle chargers as a top reason not to buy EVs, their satisfaction with charging infrastructure is making headway. J.D. Power’s latest consumer…

The plan, which the DOT released to the public last fall for public comment, is also designed to address deaths on the road. The U.S. Department of Transportation said it will speed up vehicle-to-everything technology to enable cars and wireless devices to “communicate” with each other and the infrastructure vehicles pass. The department’s Federal Highway…

Used-vehicle days’ supply fell from 53 to 41 in July. Pexels/Erik McIean Used-vehicle sales jumped in July after the CDK Global software outage ended in the first week of the month. The 28% surge translated to 1.6 million units sold for the month through franchised and independent dealers, according to Cox Automotive estimates. That’s up…

Consumers say they want more headrest adjustability for driving comfort. Pexels/Oleksandr P Automakers are emphasizing high-tech innovations nowadays, but many consumers still find some of the most basic car features lacking, based on sentiments shared in a fresh study. The J.D. Power U.S. survey on vehicle seat quality and satisfaction found consumers experience more problems…

The Tundra was named the longest lasting vehicle. ISeeCars says it’s four times as likely to reach 250,000 miles as the average model. With vehicle prices still on the higher side, many consumers are holding onto their older models longer. A new ranking shows which brands they’ll have the best chance of stretching the longest.…

Grane realizes many in the auto industry have a wariness about artificial intelligence in the business but encourages people to see just how much it can enable F&I sales. Though artificial intelligence’s presence in business has deepened, including in automotive retail, many people harbor some wariness of the fast-developing technology. This, Carl Grane acknowledges. He…

Inventory stood at 2.9 million units as July opened, up 52% year-over-year. Pexels/InstaWalli U.S. new-vehicle prices continued their descent from pandemic-era heights in July for what Cox Automotive observed to be the 10th straight month of decreases. It put the average transaction price at $48,401, essentially flat month-over-month and down 3% from the peak Cox…

The recall affects more than 20 brands in Toyota’s lineup. Toyota recalled nearly 34,000 vehicles across more than 21 brands after a products distributor noticed a load-carrying capacity sticker with an incorrect weight value. Since an inaccruate weight figure could lead to an overloaded vehicle, posing increased risk of crash, the Japanese automaker is recalling…

CDK Global, a software company that caters to U.S. car dealerships, recently garnered attention as the victim of cybercrime. News reports indicate the company was targeted by a cyberattack and allegedly paid $25 million to regain control of its data—a nightmare for any company. Thousands of auto dealerships relying on CDK’s software faced major disruptions…