Auto News
SUVs Get Top Safety Ratings
CX-90 passed all the tests IIHS threw at it to get the nonprofit’s highest safety rating. A Mazda SUV got a top nod for safety. The plug-in hybrid CX-90 won the Top Safety Pick + award from the Insurance Institute for Highway Safety after passing muster in crash tests.The 2024 midsize SUV garnered good ratings…
Key Findings from the 2023 Vehicle Service Industry Study
Most consumers rely on their dealership for auto service, repair, and maintenance, but the 2023 Cox Automotive Vehicle Service Industry Study found that customer trust in dealer service departments is declining. This free eBook highlights the reasons why competitors are gaining market share and how a focus on customer experience can help your fixed ops…
Is it Fact or Fiction?
Seek out information, illustrations and articles that you can present as evidence to validate your claims. Pexels/ugurlu photographer A fact is something that is true and can be backed up with evidence. In a sales situation, facts are a reality, whereas fiction is something that can be made up and considered an opinion. Therefore, facts…
Mass-Market Brands Pose Fewer Problems
Top problems include confusion and irritation with sometimes wrong signals and warnings, and problems with connecting to infotainment systems and operating controls. Pexels/Pixabay Increasing layers of technology are putting vehicles in the shop more often, a new study shows. The J.D. Power U.S. Initial Quality Study found a high industry average of 195 problems per…
Taycans Recalled Over Leakage
The Taycan is Porsche’s first fully electric sports car. Porsche’s North American division recalled all of its Taycan sedans due to a brake fluid leak issue that increases crash risk. The Taycan, recently ranked the vehicle most likely to be recalled, is Porsche’s first fully electric sports car. This month’s recall affects nearly 32,000 units…
CDK Makes Limited DMS Restoration Live
CDK is meanwhile offering commonly used documents and forms to dealerships. Pexels/Andrew Neel A week after CDK Global’s dealer software systems went down following two cyberattacks, the company says it’s made a limited dealer-management system restoration for a test group of dealerships as it works to incorporate other stores. “We are also actively working to…
Line5 Integrates ‘Your Dealer Experience’ Platform
Line/5 says integration provides dealers with a way to capture missed F&I products post-sale without changing their current F&I menu presentation process or product providers. Pexels/Karolina Grabowska Line/5, a provider of F&I product financing, announced a new integration with Strategic DX’s Your Dealer Experience, or YDE, platform in a collaboration that aims to revolutionize how…
DMS Outage Could Ding June Sales
CDK Global said this week that it doesn’t expect its software systems to be back up for all dealers before June 30. Pexels/Erik McIean The CDK dealer management system shutdown is being blamed in one forecast for a down June vehicle sales volume, while another prediction doesn’t expect that level of impact. A joint J.D.…
Do-Not-Drive Recall Issued for VWs
Volkswagen urged owners to not drive the vehicles until they’re repaired. Volkswagen Volkswagen issued an “urgent” recall of certain Atlas SUVs because the front passenger airbag may not deploy in a crash. It urged owners to not drive the vehicles. The more than 271,000 units the German automaker recalled are 2021 to 2024 Atlases and…
