Satisfaction with digital-based property and casualty insurance shopping was 516 on a 1,000-point scale, a slight dip of five points year-over-year, compared to a 12-point drop on satisfaction with auto insurers generally.Pexels/Cup of Couple Auto insurer digital channels draw more new customers than other means, according to a new study, which found that consumers’ overall…

A dealership that loses 10 keys in a single month might spend up to $5,500 to replace them. IMAGE: Pexels/Negative Space Key management is a crucial aspect of running a smooth and secure dealership operation, securing vehicles on the lot and helping dealerships operate efficiently. But all too often, key management is lacking or even…

Vehicles priced under $15,000 had the lowest days’ supply at just 36. IMAGE: Pexels/Richard Taveira After spring used-vehicle sales failed to meet seasonal expectations, used inventory in the U.S. had its own spring bounce last month. Used-vehicle inventory across franchised and independent dealers rose 3% month-over-month in April, up 6% year-over-year to 46 days’ supply,…

Since the recalls, the agency received the complaints about doors on ID.4s intermittently opening while the vehicles were in operation and that the doors at times won’t open for entering or exiting the vehicle. Volkswagen Safety regulators are reviewing completed recalls of a Volkswagen electric sports-utility vehicle after getting a dozen complaints of doors opening…

There are four components to a good foundation in deal structure: communication, lender awareness, the right vehicle, and equity. Pexels/Pixabay As I write this article, I have just read that inventory of new vehicles in the U.S. has gone north of an 80-day supply. That is quite a change from just over a year ago.…

The tool kit includes logos, email and press release templates, social media and infographics, posters, handouts and other digital assets. In recognition of Auto Service Professionals Month in June, the National Institute for Automotive Service Excellence has made available free, downloadable communications materials and creative assets to help industry organizations support the observance. Designed as…

Though seat belt use has increased over the years, more than 11,000 passenger vehicle occupants killed in 2022 weren’t wearing seat belts at the time of the crashes, and 57% of that number were in nighttime accidents. Pexels/Erik McIean Traffic safety regulators say seat belt use has declined in rural areas of the country, a…

The total sold for the month surpassed last April’s volume but was below the 1.6 million average for April of the past five years. Pexels/Erik McIean Used-vehicle sales at franchised and independent dealers fell in April in a normal seasonal pattern exacerbated by high interest rates. Used sales declined 7% month-over-month to 1.45 million units,…

The program creates a  new direct sales channel without requiring OEMs to build and manage their own marketplace pages. Pexels/Anna Nekrashevich Trader Interactive, the parent company of online marketplaces in the lifestyle vehicle and commercial equipment industries, debuted TraderConnect, which embeds current RV Trader, Cycle Trader, Commercial Truck Trader or Equipment Trader listings from affiliated…

The study shows lesser reasons for reduced demand include lower fuel prices over the past year; inflation; high interest rates; and slowed growth in model availability. Pexels/Kindel Media The percentage of consumers considering buying an electric vehicle fell over the past year for the first time in the four years of J.D. Power’s annual study.…