News

More than a third of generation Z respondents, the most of any cohort, said they’d recommend working in the industry, though just 26% of all respondents said they would.Pexels/ThisIsEngineering Auto dealers can take heart that auto retail employees’ job satisfaction appears to be on the upswing, but there’s still much room for improvement to keep…

Mancuso says that though it’s tempting to let the manufacturer do the heavy lifting, that approach is a branding mistake. Pexels/Pixabay “When the factory drives up to your store, they see their name on the sign. When you drive up, you see yours.” – Jim Mancuso, Mancuso Chevrolet, 1973 With manufacturers spending billions on advertising,…

Tesla has been losing ground in the EV market-leading state for two years now. Tesla keeps losing in its former home state. The electric-vehicle maker’s third-quarter sales in California fell 9% for a total of two consecutive years of declines in the country’s EV adoption leader, according to data compiled by the California New Car…

As the holiday period starts next month, the typical seasonal upsurge in leases is expected to be off. Pexels/InstaWalli U.S. October new-vehicle sales are unsurprisingly off due to the end of federal electric-vehicle tax incentives. J.D. Power forecasts about 1.1 million units in retail sales, down 6% year-over-year, largely due to the EV sales bonanza…

An idiot shooting up a classroom full of kids. A football player driving drunk and killing his girlfriend in a crash. Depressing headlines cause one to pause and ponder the question: “Where’s your moral compass?”  After recent conversations I’ve had with colleagues, dealers and finance sources, the same question can be asked of people in…

Asking open-ended questions helps you in the F&I office to unveil customers’ needs and therefore connect with them more successfully. Pexels/Leeloo The First In the world of F&I, it’s easy for managers to believe they know their customers well—especially when they’re repeat buyers or even personal friends. Familiarity feels comfortable, but comfort often leads to…

The recall affects 2015 to 2017 Mustangs. Ford recalled more than 330,000 Mustangs due to an issue that can lead to seat belt failure. The recall affects 2015 to 2017 Mustangs. The cars’ front seat safety belts may experience corroded anchor pretensior cables that can weaken the cable or cause it to break off in…

The Honda store was renamed to reflect its now owner’s brand. Pinnacle Mergers & Acquisitions A southern Oklahoma dealership recently changed hands between two auto groups in the state. The transaction, brokered by Pinnacle Mergers & Acquisitions on the part of seller, resulted in a name change for the Honda store in Ardmore, near the…

Register for Allstate’s FREE webinar on Oct. 21 Cold in-store visits don’t have to be intimidating. In this must-attend webinar from Allstate, you’ll get proven strategies, scripts, and actionable tactics to walk in with confidence and walk out with the next meeting secured.  Peter Chafetz, National Training Director, Allstate Dealer Services, will share insider tips…

Multiple factors are weighing on the used-vehicle market as a whole, Kerrigan Advisors reports. Pexels/Pixabay Based on the biggest public auto retailers’ performance, the industry’s year has so far proved uneven, but on the front end of the fourth quarter there’s reason for optimism, save for one problem area, according to Kerrigan Advisers analysts.  The…