Company CEO Matthew Edmonds says one click gives buyers a ‘competitively priced insurance policy.’ In The Car Whether they buy from a dealership or build a car on an OEM’s website, one important metric for new-car buyers has become the total cost of ownership.Shopping online or at dealerships, buyers can get the exact cost of a…

New Lincoln-only dealership offers an elegant setting for shoppers. Holman opened a Lincoln-only dealership in the Delaware Valley area of New Jersey, saying the store is part of its strategy of premium facilities with “elevated” sales and service. The addition makes 60 stores among 34 brands in nine states for one of the biggest privately…

Dealerships must refine their financing strategies to balance consumer needs with dealership profitability. Pexels/John Guccione The automotive industry is undergoing a seismic shift in how vehicles are financed.  With car buyers facing rising interest rates, longer loan terms, and a growing desire for flexibility, dealers must rethink their financing structures to align with evolving customer…

The five F&I manager types start with the rookie, who is of course in a learning phase. Pexels/Kaboompics.com As I began my 17th year in the automotive industry, I spent some time reflecting on my career as an F&I manager. Now that I’m on the consulting and income-development side of the business, I see common…

A customer may not have needed a VSC on a 2019 model, but in 2025, we live in a different financial landscape.  Pexels/Alena Darmel Over the past year, I have traveled the country training F&I professionals on the importance of delivering a seamless customer experience. The key to this process is to help customers see…

The Tesla Model S had the biggest price decrease in March, when used-vehicle prices in general rose for the first time in more than two years. Pexels/HRK Gallery With U.S. trade tariffs likely pushing up both new- and used-vehicle prices, the used segment will be a focus for dealers trying to shore up profits and…

By embracing trends and adapting sales and service processes, dealerships can stay ahead of the competition. Pexels/Tima Miroshnichenko  The past five years have been a roller coaster for auto dealerships in the U.S. A pandemic, supply chain disruptions, shifting consumer preferences, and economic volatility have collectively forced dealers to rapidly adjust in order to thrive.…

General Motors surpassed Ford in U.S. EV sales in the last half of 2024 to take the No. 2 spot behind market leader Tesla, according to Electrick.  Pixabay/Joenomias Chevrolet is surpassing competitors when it comes to U.S. electric-vehicle sales growth, according to energy news site Electrek. The General Motors brand is leading the Detroit automaker…

The Nissan Armada is one of four models that earned top safety ratings from the Insurance Institute for Highway Safety. Three brands picked up vehicle safety awards after acing testing based on updated standards. Audi, General Motors and Nissan took home the honors for 2025 models from the nonprofit Insurance Institute for Highway Safety. Audi’s…