Satisfaction with infotainment systems did improve but is still low compared to many other new-vehicle categories.Pexels/Erik McIean Consumers’ satisfaction with new vehicles’ design and performance is showing marked improvement after a bad run, though one aspect still exasperates them.A newly released J.D. Power study found overall satisfaction up two points year-over-year to 847 on a…

Autotrader said the Audi Q8 e-tron rose to the top on the combination of driving feel, ‘interior perfection,’ exceptionally quiet operation, and ‘brutal acceleration.’ Electric vehicles have grown from a niche market to a notable chunk of automotive sales in just the last few years. Like all modern vehicles, EVs continue to evolve, and the…

Are consumers exploited by the present dealer F&I process in contracting for vehicle financing?  Pexels/Jakub Zerdzicki Government works in mysterious ways and, quite often, it has a hidden agenda. The fourth branch of government – federal and state agencies – possess all the powers, albeit modified, one would normally associate with the traditional view of…

The vehicles’ interior cargo rail, if damaged in a rear-end crash, can come loose and present injury risk. Pexels/Luke Miller BMW recalled nearly 300,000 SUVs of various models due to an interior cargo rail issue that could lead to injury in a crash. The estimated 290,000-plus 2018 to 2023 X3 models sDrive30i, xDrive30i, M40i and…

Ferrari says its dealers don’t have to deal directlly with cryptocurrency because it’s immediately converted to traditional currencies. Pexels/David McBee After nearly a year of accepting cryptocurrency for car sales in the U.S., Ferrari plans to add the option for European transactions. The Italian automaker, calling its U.S. cryptocurrency sales successful, said it will extend…

The company has expanded its workforce by 30% as it grows its business footprint. AutoPayPlus AutoPayPlus has expanded its workforce by 30% over last year, reflecting business process enhancements, increased focus on customer satisfaction, and operational capabilities. The AutoPayPlus service has seen a 25% increase in enrollments directly correlated to its expanding partner network and…

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The 2024 EV9 has updated headlights. An electric SUV snagged a top safety award after going through crash-test paces. The midsize 2024 Kia EV9 earned good ratings in several safety tests conducted by the Insurance Institute for Highway Safety. It also got a good rating in the pedestrian front crash-prevention test; the vehicle comes front…

Though retail consumers may not be warming to electric vehicles as much as automakers had hoped, fleet customers appear to tell a different story. A survey Cox Automotive conducted in the first quarter found that 14% of fleets have EVs and that there’s a 90% likelihood that they’ll add to them when they go back…

As we wait on a court ruling, at a minimum, stop doing what the CARS Rule would prohibit. Pexels/Skylar Kang In the time since I wrote part 1 of this multipart article, most of the briefing has been completed in NADA, et al. v. Federal Trade Commission, the case the National Automobile Dealers Association and…