New solution is immediately available to any dealership affected by the recent retail automotive cyber-disruption. Botdoc, a provider of end-to-end encrypted communication, has partnered with KPA, a source of compliance software and solutions, to provide auto dealerships with an affordable Federal Trade Commission-compliant solution to manage consumer data. The partnership is intended to ensure a…

Consumers gave OEM websites their highest marks in more than three years. Pexels/Peter Olexa Automotive consumers’ experience on carmaker websites is at a post-pandemic high. A newly released J.D. Power study on its 25th anniversary shows marked increases in shoppers’ satisfaction with the sites. The mass-market consumer index for pricing research purposes reads 690, up…

Under the Safeguards Rule, auto dealers now must tell website customers that they are no longer tracking them while they shop online. Pexels/Pixabay Over the last few years, there has been plenty of chatter about the new Safeguards Rule that took effect last year. As has been widely reported, it requires auto dealerships to obtain…

Four percent year-over-year income growth was one factor putting new vehicles in closer reach for consumers. Pexels/Torsten Dettlaff Buying a new vehicle was more in reach last month, thanks to improved economic conditions. Cox Automotive observed that the average loan rate dropped 13 basis points to its lowest of the past 12 months: 9.83%. That…

If your subconsious is given a positive state of mind, ‘“you will be so energized, so pumped.’ For David Ibarra, success starts in the mind. After more than a quarter-century in the automotive industry, the leadership coach knows that so much of what needs to be done can’t be done, at least not well, until…

One new-vehicle dealership was among the best auto repair providers in the gold, silver and bronze levels. Pexels/Malte Luk Several car dealerships made AAA’s 2024 list of the best repair and service providers in the country. Just three dealerships earned honors for exemplary service out of the 12 auto repair providers AAA recognized. The motor…

Certified preowned sales figures also fell in the month. Pexels/Erik McIean Used-vehicle sales fell in June, at least partially due to the more than two-week CDK Global software shutdown. Retail sales via franchised and independent dealers fell about 8% month-over-month to 1.4 million units, according to Cox Automotive. That’s still up nearly 1.5% year-over-year. The…

Navigating the complex legal landscape of dealership operations can be a challenge. Stay compliant and avoid fines with our comprehensive guide to 16 essential F&I laws. This eBook covers everything, including: Telemarketing Sales Rule Form 8300 and Reporting Cash Payments OFAC regulations And more! Don’t risk penalties that can add up to thousands or even…

The combined company will  serve over 4,000 dealers worldwide. Izmo Inc., (izmocars) a provider of interactive media and digital retail solutions for the automotive industry, acquired Geronimo Web, a provider of digital marketing programs for OEMs and dealerships. Izmo said the move establishes it as one of the largest providers of digital web platforms for…