A dealer employee could be forced to pay enormous sums of money for illegal acts of his or her employer, the dealership. Pexels/Sora Shimazaki For the past number of decades, attorneys general actions and other civil legal actions numbering in the thousands have been brought against dealers. However, there have been a paucity of examples…

The base 2025 Chevrolet Equinox LT will have a base price of $35,000. Though growth of electric vehicles has been slower than automakers expected not too long ago, there are signs that it’s coming along. The latest telltale indicator is growth of nonluxury EV sales, which rose from about 23% in last year’s second quarter…

J.D. Power’s seasonally adjusted annualized rate is at 15.8 million units, flat year-over-year. Pexels/Sarmad Mughal September new-vehicle sales, adjusted for this year’s reduced selling days, are projected to be down about 2% year-over-year. The J.D. Power estimate puts combined retail and nonretail deliveries at about 1.2 million units. It pointed out that this September has…

A consultative approach enhances the customer experience. Pixabay/StockSnap Do what you do so well that they will want to see it again and bring their friends. – Walt Disney An excellent customer experience is critical to your success because it helps convert a standard customer into a loyal one. Customers today are the drivers of…

 B.J. Maurer Ford stands out for many reasons: The 100-year-old business is counted among the oldest Ford dealerships in the world. It’s still owned by the family that started it in 1924. The dealership remains faithful to the same mission it had a century ago: “Delivering quality cars and service to every customer, without exception!” …

Bobit Business Media has transitioned to a family-owned business under the leadership of Colin Sutherland, effective today.  Sutherland, known for his extensive experience in business marketing, has a history with Bobit that spans over two decades. He co-founded and led the sales and marketing direction of Geotab, a global leader in telematics and engine diagnostics,…

Black Book Normals for the fall season ended a trend of variability in the wholesale market last week, though the decline was softer than the industry was accustomed to before the pandemic. Get the details in Black Book’s weekly report.

The free adapters are scheduled to be delivered to consumers early next year.  Kia is following General Motors in offering consumers a fast-charger adapter. The move, which applies to purchases of new 2024 and 2025 Kia EV6 or EV9 starting this month, will open nearly 17,000 chargers to Kia drivers starting on Jan. 15. The…